We have been receiving angry emails from a few of our members about our customer support’s response time. Please be aware that we are doing everything we can to get back to you in a timely manner. As stated in our detail section , a response from support can take as long as 2 days. We have yet to break this promise to you so I’d like to ask for a little patience on your end. Do not forget to fully use our facebook group and gain help from your fellow members. 98 % of the questions asked to support have already been answered in the facebook group already. Thanks for your understanding.